TicketFire is currently available for iPhone and Android smartphones, and online with the Ticket Manager platform.
To get started, download and open the TicketFire iPhone/Android app and log in with either Facebook or your email and password credentials. If you do not already have a TicketFire account, click Create an account. You can also visit the TicketFire Ticket Manager site and create an account.
App: First, click the blue camera button. Next, take a picture of the entire ticket.
Make sure the event information and barcode on the ticket are clearly visible in the picture.
After you’ve finished capturing photos of your tickets, click Done.
Ticket Manager: Click on "Add Tickets" and upload ticket information.
Easily convert hard tickets to PDF and mobile tickets.
Using TicketFire’s advanced, patent-pending technology, it typically takes less than five minutes for the digital ticket to be securely created. On the app’s home screen, click the Tickets button and your ticket(s) should appear shortly.
If your ticket fails to upload, this could be the result of poor image quality, lack of necessary details on the ticket, or an invalid ticket. We encourage you to check that the ticket is valid then retake the picture, ensuring that all the important information is captured. This information includes: event name, venue, date, and section/row/seat number.
Click the alerts icon in the top left of the screen to gather info on why your upload failed.
There are some types of tickets that TicketFire doesn’t currently support for the sell function (i.e. Flash Seats). If your ticket is one we do not support, you will receive a notification.
First, open the TicketFire app and digitize the ticket(s) you would like to sell. After the ticket(s) has been processed, it will appear in the upcoming tab of the Tickets section of the app. Choose the event and click Sell and then select the applicable tickets you’d like to list. Choose Sale Method, Grouping, Pricing, Payment Method, and add a credit card to verify your sale. Click Next and read/accept the terms and conditions. Your sale is now active! You are able to edit the price of the sale or cancel the sale under the For Sale section of active sales.
Using the same process mentioned above, select Sell on Social. Continue the process until you have reached the final screen. You may now choose to post the ticket sale on Facebook or Twitter. You may also choose to post the ticket sale in specific groups on Facebook or Twitter.
TicketFire offers two methods by which the seller can receive payment – Venmo or PayPal. The seller must have an account in either Venmo or PayPal to finalize the sale. The seller must then input the username of the account. To ensure the integrity of the sale of the ticket, and to prevent fraudulent sales, the seller will receive payment five days after the event takes place.
Select the tickets under the For Sale tab of the app, click on the listing and choose Cancel Sale.
TicketFire will use our patent-pending technology and our best efforts to sell your ticket, but we cannot guarantee that your ticket will be sold. Should your ticket(s) sell, you will be notified promptly.
TicketFire receives 9% of the total ticket sale price.
In Tickets, select a ticket and then click the share button in the top right corner of the screen. Choose which action you would like to take from the list. Next, select a recipient from your contacts or simply enter the name and mobile number of the person you are transferring the ticket to – TicketFire will then create a claim code and send a text message to the designated ticket recipient.
As the ticket transfer recipient, you will receive a text message displaying the email of the person who sent you a ticket through TicketFire. You can open the ticket in the TicketFire app, or you can click the hyperlink found in the text. If you click the hyperlink, you will then be prompted to enter the last four digits of your cell phone number in order to unlock the ticket. After that, you are free to use your ticket right away.
Yes! The barcode works with all the major ticket scanners (e.g. Ticketmaster, Eventbrite, Tickets.com, and more!).